Every day we have the opportunity to help our clients solve some of their most complex and interesting business challenges. In 2013, we worked with 590 clients to deliver innovative business solutions across a broad spectrum of industries and capabilities. Our consultants bring depth of experience, knowledge and capabilities in their chosen fields to every project. There are a lot of great stories to be told from the work we do together. Here are a few of our favorites from 2013.
Hyatt Hotel Group
Together with Slalom Consulting, Hyatt Hotels Corporation launched an award-winning solution, Group Bill, that's earning standing ovations throughout the hospitality industry. Hyatt wanted to provide its event planners and group event attendees with a superior experience. Group Bill has transformed Hyatt's group billing processes through a concise, accurate, and real-time view of all group charges. Customers and employees are more satisfied, and Hyatt has earned significant operational savings.
Holland America Story
Holland America Line (HAL) knew it was time to explore the uncharted waters of mobile technology, and turned to Slalom Consulting for strategic guidance on making their once-in-a-lifetime experiences come to life on a mobile device. The Slalom team delivered a sleek tablet app that empowers Shorex Managers to provide passengers a comprehensive overview of shore excursions including photos, trip details, and availability—along with booking capabilities—from onboard the ship. Holland America employees can complete the transaction at a location most convenient for the guest—a pool chair, bar stool, or any other location with a Wi-Fi connection.
CRN Tech News & Windows 8
CRN Tech News is a subscription-based, daily edition for Windows 8 that delivers breaking technology news, valuable executive lists and awards, and a regular series of investigative content that's unavailable anywhere else. Slalom helped CRN bring the power of Windows 8 to its readers by developing a dynamic tablet experience.
Streamlining efforts and boosting efficiencies was a top priority for Advocate Health Care, a leading not-for-profit healthcare system in Illinois. Advocate teamed up with Slalom Consulting to set up a lean project management office (PMO), train its Field IT team, and set the stage for long-term sustainability. Slalom provided a tailored set of easy-to-use standardized tools and documentation. A centralized repository was built on Microsoft SharePoint, enabling shared visibility of status for all local and corporate projects.
“Slalom truly partnered with us to understand our culture, tools, and business needs, ultimately setting us up for long-term success. A lot of consulting firms can deliver a project, but it’s rare to end up with a solution that empowers the organization to be self-sustainable long after the consulting firm leaves,” says Ron Fovargue, Vice President of Field Services.